I finally broke down and ordered a new phone so I can receive email directly to me anywhere-anytime. (I hear Chipmonkey groaning.)

I decided on the T-Mobile Dash over the Blackberry and other PDAs because it had what I wanted. Took me toiling over C-Net reviews, personal reviews, and the difference between Microsoft Mobile Pocket PC vs Smartphone edition (sheesh).

I picked the Dash because it has a nice screen, full keyboard, Wi-Fi, still rather small, camera, and most importantly the T-Mobile data service is the cheapest hands down. I can get full data service for $39/month and that includes T-Mobile hotspot access. I already pay about $30/month just for this so it’s a huge cost savings.

Also, thanks to Microsoft and their friends and family plan I got the following:

  • $300 off the phone (final cost after $50 mail-in rebate is $50)
  • No activation charge
  • 1 year contract (instead of 2 year)
  • Free 2-day shipping

I was sold. The phone was basically free, I’m not locked into unreasonable contracts, and the monthly service is reasonable (especially because I have access at T-Mobile hotspots.) Also, living in California I can test the phone for 30 days (instead of 20 in other states) before I decide I really want to stick with it.

I was a T-Mobile customer for 5 years before switching to Cingular, who proceeded to fleece me numerous different ways. I’ll be happy to switch back.

Anyone from T-Mobile want to make a “switch” commercial? I’m the first in line to speak up.

Update: The Consumerist reminds us that Cingular is evil. I also wanted to let you know about a bug in the T-Mobile Dash. I called customer care today who told me that the Volume Touch Strip has a manufacturers defect that makes it totally useless.

If you are on the phone and someone else calls your current call will be disconnected if the touch strip is active. You don’t even have to touch it to make this happen, it just does. What was their solution? Disable the touch strip.

Now, this sounds strange, but the only solution to keep your calls from being disconnected when someone else calls you is to disable the touch strip. I asked why it is there in the first place. They claim that it works… they just recommend you disable it.